(effective from December 31, 2025)
Yottabyte Studio (hereinafter — the “Contractor”), represented by Oleksiy Vratskyi, offers any individual or legal entity (hereinafter — the “Client”) to conclude a contract for the provision of services on the following terms:
SUBJECT OF THE CONTRACT
1.1. The Contractor provides the Client with services for the development, support, improvement, integration and maintenance of software, websites, Telegram bots, mini-apps, business automation systems, analytics and other digital solutions.
1.2. The specific scope, deadlines and cost of services are determined in an individual technical specification and/or issued invoice, which are an integral part of the contract.
PROCEDURE FOR CONCLUDING THE CONTRACT
2.1. The contract is considered concluded at the moment of acceptance of this offer.
2.2. Acceptance of the offer is considered:
• payment of the issued invoice in any part;
• or clicking the “I agree to the terms of the offer” button in the YottaSpace personal account (if such a function is available).
2.3. At the Client’s request, the parties may additionally conclude a separate written contract.
COST OF SERVICES AND PAYMENT PROCEDURE
3.1. The cost of services is indicated in the issued invoice and includes all applicable taxes and fees, unless otherwise agreed.
3.2. Payment is made through payment systems WayForPay, Stripe (for international clients) or other agreed methods.
3.3. In case of monthly subscription for support, payment is made monthly according to the selected tariff. The Client has the right to change the tariff or suspend the subscription at any time by notifying 7 calendar days in advance.
ADVANCE PAYMENT AND REFUND
4.1. For one-time projects, the advance payment usually amounts to 30–50% of the project cost and is specified in the invoice.
4.2. The advance is used to start work and cover the Contractor’s initial expenses.
4.3. In case of the Client’s refusal to continue work before its commencement, the advance is refunded minus actually incurred expenses (no more than 10% of the advance amount).
4.4. After the start of work, refund of the advance or part of the payment is possible only in case of material breach by the Contractor or by mutual agreement of the parties.
4.5. In case of monthly subscription, the Client has the right to terminate it at any time. Refund for the unused period is made proportionally, minus the cost of actually rendered services for the current month.
ACCEPTANCE OF WORK RESULTS
5.1. Work results are transferred to the Client via personal account, email or other agreed method.
5.2. The Client is obliged to notify of any comments within 7 (seven) calendar days from the date of receipt of the results.
5.3. If motivated comments are not received within the specified period, the result is considered accepted in full.
5.4. In case of comments, the Contractor undertakes to eliminate them within reasonable terms agreed with the Client.
INTELLECTUAL PROPERTY RIGHTS
6.1. After full payment of all agreed amounts, exclusive property rights to the created works are transferred to the Client (unless otherwise provided by the technical specification).
6.2. The Contractor retains the right to use the created solutions in its portfolio and marketing materials without disclosing the Client’s confidential information.
CONFIDENTIALITY AND DATA PROTECTION
7.1. The parties undertake to keep confidential all information received during cooperation.
7.2. Processing of personal data is carried out in accordance with the Law of Ukraine “On Personal Data Protection” and the Privacy Policy posted on the website https://yottabyte.studio.
LIABILITY OF THE PARTIES
8.1. The Contractor is liable for the quality of the services provided within the amount actually paid.
8.2. The Contractor is not liable for indirect losses and lost profits, unless otherwise provided by law.
8.3. The parties are released from liability for non-performance of obligations due to force majeure circumstances.
AMENDMENT OF THE OFFER TERMS
9.1. The Contractor has the right to make changes to this offer.
9.2. The new edition is published on the website at least 14 calendar days before it comes into force.
9.3. Continued use of services after the new edition comes into force means the Client’s consent to the changes made.
APPLICABLE LAW AND DISPUTE RESOLUTION
10.1. The law of Ukraine applies to the relations between the parties.
10.2. All disputes are resolved through negotiations. In case of failure to reach agreement — in court at the place of registration of the Contractor.
SUBSCRIPTION TERMS
11.1. The terms of subscription services provision (including tariff plans, description of work, infrastructure management, delimitation of subscription and addons) are governed by Appendix №1 to this offer, available at:
https://yottabyte.studio/en/subscription-terms
11.2. By activating the subscription, the Client confirms familiarization and consent to Appendix №1 by checking the corresponding box.
Contractor Details
Oleksiy Vratskyi
Email: office.yottabyte@gmail.com
Website: https://yottabyte.studio
Date of publication of the current edition: December 31, 2025