We developed a Telegram bot for H2O Voda that fully automates the water delivery ordering process.
Customers can choose from two types of bottled water, select delivery time considering working/non-working days, and pay directly in the bot using Mono Pay or cash on delivery.
The bot remembers customer data, making repeat orders a breeze - just confirm the new order, choose delivery time and payment method.
The automation significantly reduced manual processing time, and customers actively use the convenient ordering system. The client is thrilled with the streamlined workflow and improved customer experience.
The bot completely changed how we handle orders. Customers love the convenience, and we save hours every day on manual processing. Orders come in smoothly, payments are instant, and everything is automated. Couldn't be happier!